Shipping Policy

Last updated: August 2026

At Nailvessa, we carefully prepare and pack every order to ensure your products reach you safely.

Order Processing

Orders are generally processed within 2–5 business days after payment is successfully received.

During sales, promotions, holidays, or periods of high order volume, processing may take longer.

Shipping Time

Once your order has been shipped, delivery time depends on your location and the shipping service selected.

Estimated delivery time within India: 3–7 business days.

Remote locations may require additional delivery time.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, holidays, or circumstances outside our control.

Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

If free shipping is available, the applicable conditions will be mentioned on our website or at checkout.

Order Tracking

Once your order has been shipped, you may receive tracking information through email, SMS, or other contact details provided during checkout.

Tracking information may take some time to become active after the order is handed over to the courier.

Incorrect Address

Please ensure that your name, address, phone number, PIN code, and other delivery details are correct before placing your order.

Nailvessa is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

Delayed or Lost Orders

If your order is significantly delayed or appears to be lost during transit, please contact us with your order number.

We will work with the shipping carrier to investigate the shipment and determine the appropriate next step.

Damaged Packages

If your package arrives damaged, please take clear photographs of the package and products before opening or using them and contact us as soon as possible.

For damaged, defective, or incorrect products, please contact us with your order number and photographs so that we can review the issue.